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AWS Textract integration

Extract text, forms, tables, signatures, and structured data from documents using AWS Textract. Use AWS Textract from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in AWS TextractAnalyze ID Document
  4. AndAnalyze Expense
Illustrative flow built from AWS Textract’s real triggers and actions.

Zoft + AWS Textract

What Zoft can do with AWS Textract.

  • 01Voice agentsA phone agent can use AWS Textract actions such as Analyze ID Document and Analyze Expense during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update AWS Textract while it talks to the customer.
  • 03WorkflowsUse AWS Textract as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use AWS Textract actions on its own, and ask for your approval before it sends or changes anything important.

Actions 5

Things Zoft can do in AWS Textract.

  • Analyze ID DocumentExtract structured data from identity documents such as driver's licenses and passports. Returns fields like name, date of birth, ID number, and expiry date.
  • Analyze ExpenseExtract structured data from receipts and invoices: vendor name, totals, tax, line items, and more. Works best with clearly formatted receipts and invoices.
  • Analyze DocumentExtract text, forms (key-value pairs), tables, and signatures from a document. Supports JPEG and PNG via direct upload; PDF and TIFF via S3 only. For multi-page PDFs, use Start Document Analysis instead.
  • Detect Document TextExtract plain text from a document. Faster and cheaper than Analyze Document — use this when you only need the text content without forms or tables. Supports JPEG and PNG via direct upload; PDF and TIFF via S3 only.
  • Analyze Document from S3 (Multi-Page)Extract text, forms, tables, and signatures from a PDF or TIFF stored in S3. Works with both single-page and multi-page documents. This action waits for processing to finish and returns all results automatically — no ex…

Setup

Connect AWS Textract in three steps.

  1. 01ConnectChoose AWS Textract in Connections and enter the account details AWS Textract asks for, such as a store name or token.
  2. 02Put it to workAdd AWS Textract as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

AWS Textract on Zoft, answered.

What can Zoft do with AWS Textract?

Zoft supports 5 actions for AWS Textract. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect AWS Textract to Zoft?

Choose AWS Textract in Connections and enter the account details AWS Textract asks for, such as a store name or token.

Can a voice agent or chat agent use AWS Textract?

Yes. Once AWS Textract is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in AWS Textract without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put AWS Textract to work in your operation.

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