Research
Build an evidence-backed brief
Coordinate source gathering, synthesis, drafting and review into one concise, attributable deliverable.
Multi-Agent Workflow · Coordinated specialist work
Give one outcome to a crew designed to deliver it.
Compose a planner and specialist agents around a complex brief. Give each role bounded context and tools, coordinate parallel work and handoffs, and bring everything back into one reviewable result.
What it delivers
Four movements from request to result.
- 01
Split the goal into roles
- 02
Run specialist work in parallel
- 03
Keep handoffs in context
- 04
Return one deliverable
Product in motion
See multi-agent turn an interaction into a result.
An illustrative workflow showing the work, the action and the record returned at completion.
One goal. A crew built for it.
Coordinate a planner and specialist agents through explicit roles, parallel work, review, and one final deliverable.
Illustrative workflow
Build with Zoft Copilot
Describe the deliverable. Copilot composes the crew.
Copilot proposes the planner, specialist roles, tools, context, handoff rules, review points, and evals required by the outcome. Keep the topology it creates or change every role directly.
From prompt to operating crew
Complex work needs coordination—not one oversized prompt.
A single agent can become difficult to direct when a job spans research, analysis, drafting and review. Zoft Multi-Agent Workflows make the team structure explicit, so each role can focus on a bounded contribution while the crew remains accountable for the final result.
A role for every part of the job
Give planning, research, drafting and review distinct briefs instead of asking one agent to hold every objective at once.
Context moves with the work
Pass the relevant brief, findings and decisions between agents so each handoff advances the same goal.
One outcome to review
Bring specialist contributions back into a single deliverable with a clear record of how the crew reached it.
How it works
Define the outcome, compose the crew, then review the run.
A useful crew starts with an explicit deliverable and clear ownership. The topology follows the work rather than adding agents for their own sake.
- 01
Frame the goal
Define the deliverable, source material, quality bar and decisions that remain with a person.
- 02
Compose the roles
Assign bounded responsibilities, permitted tools and handoff rules to the planner and specialist agents.
- 03
Run, inspect, refine
Review the contributions, handoffs and final result, then adjust the crew before expanding it to higher-value work.
A crew you can reason about
Roles, handoffs and delivery stay visible.
- Spotlight 01
Compose a specialist topology
Use a planner and focused agents whose responsibilities mirror the actual shape of the job.
Crew topologyDelegating - Spotlight 02
Coordinate shared work
Carry findings and decisions through explicit handoffs while independent tasks progress in parallel.
Shared workContext synced - Spotlight 03
Review the completed deliverable
See the crew, its handoffs and the final artifact as one operational run.
Crew deliveryApproved
Where crews earn their place
Use them where one outcome needs several kinds of work.
The strongest first crew has a clear deliverable, separable specialist roles and a review point before the result moves downstream.
Revenue operations
Prepare an account plan
Combine company research, opportunity context and messaging recommendations for a seller to review.
Customer operations
Investigate a complex request
Split record review, policy checks and response preparation across focused roles before a person approves the outcome.
Built for accountable orchestration
Multi-agent work with explicit ownership, evaluation, and review.
Production crews need more than collaboration between models. Teams must define which agent owns each contribution, what context and tools it may use, how quality is evaluated, where people approve the work, and how the result moves downstream.
- 01
Bounded specialist roles
Scope instructions, tools and source access to the responsibility each agent is expected to own.
- 02
Human review where it matters
Place approval before a sensitive decision or final deliverable moves into a customer or business workflow.
- 03
Evaluated as one system
Test specialist contributions, handoffs, sources and the final deliverable before approved results trigger downstream work.
Questions before rollout
Multi-Agent FAQ
Clear scope is part of production quality. These answers separate the product direction from details that are confirmed for each deployment.
How is a Multi-Agent Workflow different from Workflow Automation?
Workflow Automation models an operational path of triggers, rules, agent steps and actions. A Multi-Agent Workflow coordinates several specialized agents around one complex deliverable. The two can work together: a workflow can launch a crew, then route its approved result to the next business action.
How do agents avoid duplicating or conflicting with one another?
The crew design gives every agent a bounded role, defines what context it receives and makes handoffs explicit. Review of the early runs is used to tighten overlapping responsibilities before the crew expands.
Can a person review or approve the result?
Yes. The operating design can place human review around source use, sensitive decisions or the final deliverable. The exact approval point depends on the risk and destination of the work.
What makes a good first multi-agent use case?
Choose a recurring deliverable that already involves distinct roles—such as research, drafting and review—and has an observable quality bar. Avoid starting with a goal that neither the inputs nor the definition of done can make clear.
Which tools can a crew use?
Tools and information sources are assigned according to each specialist role and the deployment environment. Zoft confirms the required connectors, permissions and operating boundaries during implementation.
Related products
Keep the operating layer connected.
Product 01Workflow AutomationBuild visible Zoft workflows where triggers, tools, agent decisions, conditions, schedules, approvals, and actions complete the process.Product 02SpacesZoft Spaces bring teams, agents, and workflows into one operating surface so larger slices of the company run as a coherent system.
Compare platforms
Decide with the actual operation in view.
Start with one complex deliverable
Put the first multi-agent operation into the private beta.
Join the private beta, or talk with the team about the deliverable, source material, specialist roles, tools, handoffs, evals, and review points the crew needs.