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AssemblyAI integration

Transcribe and extract data from audio using AssemblyAI's Speech AI. Use AssemblyAI from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in AssemblyAIGet Transcript Subtitles
  4. AndGet Transcript
Illustrative flow built from AssemblyAI’s real triggers and actions.

Zoft + AssemblyAI

What Zoft can do with AssemblyAI.

  • 01Voice agentsA phone agent can use AssemblyAI actions such as Get Transcript Subtitles and Get Transcript during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update AssemblyAI while it talks to the customer.
  • 03WorkflowsUse AssemblyAI as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use AssemblyAI actions on its own, and ask for your approval before it sends or changes anything important.

Actions 14

Things Zoft can do in AssemblyAI.

  • Run a Task using LeMURUse the LeMUR task endpoint to input your own LLM prompt.
  • TranscribeTranscribe an audio or video file using AssemblyAI.
  • Upload FileUpload a media file to AssemblyAI's servers.
  • Search words in transcriptSearch through the transcript for keywords. You can search for individual words, numbers, or phrases containing up to five words or numbers.
  • Get Transcript SubtitlesExport the transcript as SRT or VTT subtitles.
  • Get TranscriptRetrieves a transcript by its ID.
  • Custom API CallMake a custom API call to a specific endpoint
  • List transcriptsRetrieve a list of transcripts you created. Transcripts are sorted from newest to oldest. The previous URL always points to a page with older transcripts.
  • Delete transcriptRemove the data from the transcript and mark it as deleted.
  • Retrieve LeMUR responseRetrieve a LeMUR response that was previously generated.
Show all 14
  • Get Transcript Redacted AudioGet the result of the redacted audio model.
  • Purge LeMUR request dataDelete the data for a previously submitted LeMUR request. The LLM response data, as well as any context provided in the original request will be removed.
  • Get Transcript SentencesRetrieve the sentences of the transcript by its ID.
  • Get Transcript ParagraphsRetrieve the paragraphs of the transcript by its ID.

Setup

Connect AssemblyAI in three steps.

  1. 01ConnectChoose AssemblyAI in Connections and paste an API key from your AssemblyAI account.
  2. 02Put it to workAdd AssemblyAI as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

AssemblyAI on Zoft, answered.

What can Zoft do with AssemblyAI?

Zoft supports 14 actions for AssemblyAI. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect AssemblyAI to Zoft?

Choose AssemblyAI in Connections and paste an API key from your AssemblyAI account.

Can a voice agent or chat agent use AssemblyAI?

Yes. Once AssemblyAI is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in AssemblyAI without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put AssemblyAI to work in your operation.

Get early accessTalk to sales