Autocalls integration
Automate phone calls using our AI calling platform. Use Autocalls from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 5 actions
- 3 triggers
- Starts with
Inbound Call - ZoftAgent or workflow decides what happens next
- Then in AutocallsSend SMS to Customer
- AndAdd lead to a campaign
Zoft + Autocalls
What Zoft can do with Autocalls.
- 01Voice agentsA phone agent can use Autocalls actions such as Send SMS to Customer and Add lead to a campaign during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Autocalls while it talks to the customer.
- 03WorkflowsStart a workflow when “Inbound Call” happens in Autocalls, or use Autocalls as any step on the canvas.
- 04AI employeesAn AI employee can find and use Autocalls actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Autocalls.
- Add lead to a campaignAdd lead to an outbound campaign, to be called by an assistant from our platform.
- Send SMS to CustomerSend an SMS to a customer using a phone number from our platform.
- Delete LeadDelete a lead from a campaign.
- Make Phone CallCall a customer by it's phone number using an assistant from our platform.
- Start/Stop CampaignStart or stop an outbound campaign from our platform.
Triggers 3
Events in Autocalls that can start a workflow.
- Inbound CallTriggers for variables before connecting an inbound call.
- Updated AssistantTriggers when assistants are fetched or updated in your Autocalls account.
- Phone Call EndedTriggers when a phone call ends, with extracted variables.
Setup
Connect Autocalls in three steps.
- 01ConnectChoose Autocalls in Connections and paste an API key from your Autocalls account.
- 02Put it to workAdd Autocalls as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Autocalls on Zoft, answered.
What can Zoft do with Autocalls?
Zoft supports 5 actions and 3 triggers for Autocalls. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Autocalls to Zoft?
Choose Autocalls in Connections and paste an API key from your Autocalls account.
Can a voice agent or chat agent use Autocalls?
Yes. Once Autocalls is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Autocalls without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.