Box integration
Secure content management and collaboration. Use Box from Zoft voice agents, chat agents, workflows and AI employees.
- Sign in with OAuth
- 1 action
- 3 triggers
- Starts with
New File - ZoftAgent or workflow decides what happens next
- Then in BoxCustom API Call
Zoft + Box
What Zoft can do with Box.
- 01Voice agentsA phone agent can use Box actions such as Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Box while it talks to the customer.
- 03WorkflowsStart a workflow when “New File” happens in Box, or use Box as any step on the canvas.
- 04AI employeesAn AI employee can find and use Box actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Box.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 3
Events in Box that can start a workflow.
- New FileTriggers when a file is uploaded
- New FolderTriggers when a folder is created
- New CommentTriggers when a comment is created
Setup
Connect Box in three steps.
- 01ConnectChoose Box in Connections and approve access in the Box sign-in window. Zoft never sees your password.
- 02Put it to workAdd Box as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Box on Zoft, answered.
What can Zoft do with Box?
Zoft supports 1 action and 3 triggers for Box. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Box to Zoft?
Choose Box in Connections and approve access in the Box sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Box?
Yes. Once Box is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Box without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.