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Chatfly integration

ChatFly allows you to build AI chatbots trained on your data. Use Chatfly from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in ChatflySend Message
Illustrative flow built from Chatfly’s real triggers and actions.

Zoft + Chatfly

What Zoft can do with Chatfly.

  • 01Voice agentsA phone agent can use Chatfly actions such as Send Message during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Chatfly while it talks to the customer.
  • 03WorkflowsUse Chatfly as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Chatfly actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in Chatfly.

  • Send MessageSend a message to ChatFly bot

Setup

Connect Chatfly in three steps.

  1. 01ConnectChoose Chatfly in Connections and paste an API key from your Chatfly account.
  2. 02Put it to workAdd Chatfly as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in AI and models

FAQ

Chatfly on Zoft, answered.

What can Zoft do with Chatfly?

Zoft supports 1 action for Chatfly. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Chatfly to Zoft?

Choose Chatfly in Connections and paste an API key from your Chatfly account.

Can a voice agent or chat agent use Chatfly?

Yes. Once Chatfly is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Chatfly without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Chatfly to work in your operation.