Chatling integration

Build AI chatbots trained on your data. Use Chatling from Zoft voice agents, chat agents, workflows and AI employees.

API key
3 actions
2 triggers

Get early access Talk to sales

Starts withNew Contact/Lead
ZoftAgent or workflow decides what happens next
Then in ChatlingSend Message
AndCreate Chatbot

Illustrative flow built from Chatling’s real triggers and actions.

Zoft + Chatling

What Zoft can do with Chatling.

01Voice agentsA phone agent can use Chatling actions such as Send Message and Create Chatbot during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Chatling while it talks to the customer.
03WorkflowsStart a workflow when “New Contact/Lead” happens in Chatling, or use Chatling as any step on the canvas.
04AI employeesAn AI employee can find and use Chatling actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in Chatling.

Send MessageSend a message to the chatbot and receive an AI response.
Create ChatbotCreate a new chatbot using a template or from scratch.
Custom API CallMake a custom API call to a specific endpoint

Triggers 2

Events in Chatling that can start a workflow.

New Contact/LeadTriggers when a new contact or lead is collected by the chatbot.
New ConversationTriggers when a new conversation is started by a customer.

Setup

Connect Chatling in three steps.

01ConnectChoose Chatling in Connections and paste an API key from your Chatling account.
02Put it to workAdd Chatling as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in AI and models

FAQ

Chatling on Zoft, answered.

What can Zoft do with Chatling?

Zoft supports 3 actions and 2 triggers for Chatling. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Chatling to Zoft?

Choose Chatling in Connections and paste an API key from your Chatling account.

Can a voice agent or chat agent use Chatling?

Yes. Once Chatling is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Chatling without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Chatling to work in your operation.