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Confluence integration

Use Confluence in Zoft workflows, voice agents, chat agents and AI employees. Use Confluence from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew Page
  2. ZoftAgent or workflow decides what happens next
  3. Then in ConfluenceCreate Page
  4. AndCreate Page from Template
Illustrative flow built from Confluence’s real triggers and actions.

Zoft + Confluence

What Zoft can do with Confluence.

  • 01Voice agentsA phone agent can use Confluence actions such as Create Page and Create Page from Template during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Confluence while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Page” happens in Confluence, or use Confluence as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Confluence actions on its own, and ask for your approval before it sends or changes anything important.

Actions 21

Things Zoft can do in Confluence.

  • Add Label to PageAdds one or more labels to a page.
  • Find UserLooks up Confluence users by name, email, or keyword.
  • Move PageMoves a page to a new parent as a child, sibling, or to the top of the parent.
  • Add Comment to PageAdds a footer comment to a page.
  • Create PageCreates a new page in a space with the given title and body.
  • Delete PageTrashes or permanently deletes a page.
  • List SpacesLists all spaces the authenticated user can access.
  • Update PageUpdates the title, body, or status of an existing page.
  • Remove Label from PageRemoves a label from a page.
  • Search Content (CQL)Search Confluence content with CQL (Confluence Query Language). Example: `type = "page" AND space = "DOCS" AND title ~ "release"`.
Show all 21
  • List CommentsLists footer and/or inline comments on a page.
  • Publish DraftPublishes a draft page (changes status from draft to current).
  • Get Page ContentGet page content and optionally all its descendants
  • Custom API CallMake a custom API call to a specific endpoint
  • Get Page by URLFetches a page by its Confluence web URL (extracts the page ID automatically).
  • List AttachmentsLists all attachments on a page.
  • Reply to CommentReplies to an existing footer comment on a page.
  • Upload AttachmentUploads a file as an attachment to a page.
  • Find Page by TitleFinds a page by exact title, optionally scoped to a space.
  • Download AttachmentDownloads an attachment file by its ID and returns it as a file.
  • Create Page from TemplateCreates a new page from a template with the given title and variables.

Triggers 5

Events in Confluence that can start a workflow.

  • New PageTriggers when a new page is created.
  • New Comment on PageTriggers when a new footer comment is added to the selected page.
  • Updated PageTriggers when an existing page is updated (version > 1).
  • New Blog PostTriggers when a new blog post is published in the selected space.
  • New AttachmentTriggers when a new attachment is uploaded to the selected page.

Setup

Connect Confluence in three steps.

  1. 01ConnectChoose Confluence in Connections and enter the account details Confluence asks for, such as a store name or token.
  2. 02Put it to workAdd Confluence as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

More content and files integrations.

See all in Content and files

FAQ

Confluence on Zoft, answered.

What can Zoft do with Confluence?

Zoft supports 21 actions and 5 triggers for Confluence. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Confluence to Zoft?

Choose Confluence in Connections and enter the account details Confluence asks for, such as a store name or token.

Can a voice agent or chat agent use Confluence?

Yes. Once Confluence is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Confluence without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Confluence to work in your operation.

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