GCloud Pub/Sub integration

Google Cloud's event streaming service. Use GCloud Pub/Sub from Zoft voice agents, chat agents, workflows and AI employees.

Account details
1 action
1 trigger

Get early access Talk to sales

Starts withNew Message
ZoftAgent or workflow decides what happens next
Then in GCloud Pub/SubPublish to topic

Illustrative flow built from GCloud Pub/Sub’s real triggers and actions.

Zoft + GCloud Pub/Sub

What Zoft can do with GCloud Pub/Sub.

01Voice agentsA phone agent can use GCloud Pub/Sub actions such as Publish to topic during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update GCloud Pub/Sub while it talks to the customer.
03WorkflowsStart a workflow when “New Message” happens in GCloud Pub/Sub, or use GCloud Pub/Sub as any step on the canvas.
04AI employeesAn AI employee can find and use GCloud Pub/Sub actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in GCloud Pub/Sub.

Publish to topicPublish message to topic

Triggers 1

Events in GCloud Pub/Sub that can start a workflow.

New MessageTrigger when a new message is sended.

Setup

Connect GCloud Pub/Sub in three steps.

01ConnectChoose GCloud Pub/Sub in Connections and enter the account details GCloud Pub/Sub asks for, such as a store name or token.
02Put it to workAdd GCloud Pub/Sub as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in Developer tools

FAQ

GCloud Pub/Sub on Zoft, answered.

What can Zoft do with GCloud Pub/Sub?

Zoft supports 1 action and 1 trigger for GCloud Pub/Sub. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect GCloud Pub/Sub to Zoft?

Choose GCloud Pub/Sub in Connections and enter the account details GCloud Pub/Sub asks for, such as a store name or token.

Can a voice agent or chat agent use GCloud Pub/Sub?

Yes. Once GCloud Pub/Sub is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in GCloud Pub/Sub without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put GCloud Pub/Sub to work in your operation.