LiveSession integration

LiveSession is the analytics platform that helps businesses scale up based on data. Use LiveSession from Zoft voice agents, chat agents, workflows and AI employees.

API key
1 action
1 trigger

Get early access Talk to sales

Starts withSession Event
ZoftAgent or workflow decides what happens next
Then in LiveSessionCustom API Call

Illustrative flow built from LiveSession’s real triggers and actions.

Zoft + LiveSession

What Zoft can do with LiveSession.

01Voice agentsA phone agent can use LiveSession actions such as Custom API Call during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update LiveSession while it talks to the customer.
03WorkflowsStart a workflow when “Session Event” happens in LiveSession, or use LiveSession as any step on the canvas.
04AI employeesAn AI employee can find and use LiveSession actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in LiveSession.

Custom API CallMake a custom API call to a specific endpoint

Triggers 1

Events in LiveSession that can start a workflow.

Session EventTriggered when a session event occurs in LiveSession

Setup

Connect LiveSession in three steps.

01ConnectChoose LiveSession in Connections and paste an API key from your LiveSession account.
02Put it to workAdd LiveSession as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in AI and models

FAQ

LiveSession on Zoft, answered.

What can Zoft do with LiveSession?

Zoft supports 1 action and 1 trigger for LiveSession. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect LiveSession to Zoft?

Choose LiveSession in Connections and paste an API key from your LiveSession account.

Can a voice agent or chat agent use LiveSession?

Yes. Once LiveSession is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in LiveSession without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put LiveSession to work in your operation.