Oncehub integration
Build meaningful on-brand scheduling experiences with OnceHubs online appointment booking software. Use Oncehub from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 3 actions
- 9 triggers
- Starts with
Booking No-Show - ZoftAgent or workflow decides what happens next
- Then in Oncehub
Create Contact - And
Find Contact
Zoft + Oncehub
What Zoft can do with Oncehub.
- 01Voice agentsA phone agent can use Oncehub actions such as Create Contact and Find Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Oncehub while it talks to the customer.
- 03WorkflowsStart a workflow when “Booking No-Show” happens in Oncehub, or use Oncehub as any step on the canvas.
- 04AI employeesAn AI employee can find and use Oncehub actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Oncehub.
- Find ContactSearch for contacts in Oncehub by various criteria
- Create ContactCreate a new contact in Oncehub. Either email or mobile_phone is required.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 9
Events in Oncehub that can start a workflow.
- Booking No-ShowTriggered when User sets the completed booking to No-show
- Booking CanceledTriggered when User or Customer cancels a booking
- Booking CompletedTriggered when booking end time has passed.
- Booking ScheduledTriggered when Customer schedules a booking and when User approves a booking requested by a Customer
- Booking RescheduledTriggered when Customer reschedules a booking on the same booking page and Customer reschedules a booking following a request from the User to reschedule
- Conversation ClosedTriggered when: Website visitor reaches the end of the conversation flow and when Website visitor starts a new conversation with a different chatbot
- Conversation StartedTriggered when website visitor starts interacting with a chatbot.
- Conversation AbandonedTriggered when website visitor stops interacting with a bot for more than 10 minutes.
- Booking Canceled Then RescheduledTriggered when Customer cancels a booking and then reschedules on a different booking page.
Setup
Connect Oncehub in three steps.
- 01ConnectChoose Oncehub in Connections and paste an API key from your Oncehub account.
- 02Put it to workAdd Oncehub as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Oncehub on Zoft, answered.
What can Zoft do with Oncehub?
Zoft supports 3 actions and 9 triggers for Oncehub. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Oncehub to Zoft?
Choose Oncehub in Connections and paste an API key from your Oncehub account.
Can a voice agent or chat agent use Oncehub?
Yes. Once Oncehub is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Oncehub without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.