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Respaid integration

Use Respaid in Zoft workflows, voice agents, chat agents and AI employees. Use Respaid from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Payout
  2. ZoftAgent or workflow decides what happens next
  3. Then in RespaidCreate New Campaign
  4. AndStop Collection for Direct Full Payment
Illustrative flow built from Respaid’s real triggers and actions.

Zoft + Respaid

What Zoft can do with Respaid.

  • 01Voice agentsA phone agent can use Respaid actions such as Create New Campaign and Stop Collection for Direct Full Payment during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Respaid while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Payout” happens in Respaid, or use Respaid as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Respaid actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Respaid.

  • Create New CampaignAction for creating a new campaign.
  • Stop Collection for Direct Full PaymentStops the collection process for a case and mark it as paid directly to the creditor.
  • Stop Collection for Direct Partial PaymentStops the collection process for a case and mark it as partially paid directly to the creditor.
  • Stop Collection for Direct Instalment PaymentStops the collection process for a case when an instalment plan is set up with the creditor.

Triggers 10

Events in Respaid that can start a workflow.

  • New PayoutTriggers when a payout is successfully sent to your bank account.
  • New Disputed CaseTriggers when a collection process was disputed by the debtor.
  • New Cancelled CaseTriggers when a collection process for a given sequence (case) was cancelled.
  • New Campaign Creation ResultTriggers when the campaign is created.
  • New Successful Collection via RespaidTriggers when a debt is paid online via Respaid's payment link.
  • New Successful Collection Paid to CreditorTriggers when a debt is paid directly to the creditor.
  • New Successful Partial Payment to CreditorTriggers when the debt is partially paid directly to the creditor.
  • New Successful Partial Payment via RespaidTriggers when the debt is partially paid via Respaid's payment link.
  • New Successful Collection via Legal OfficerTriggers when a debt is paid to the Legal Officer responsible for the collection campaign.
  • New Successful Installment Payment via RespaidTriggers when one of the installment payments is made for a given case within a collection's payment plan.

Setup

Connect Respaid in three steps.

  1. 01ConnectChoose Respaid in Connections and paste an API key from your Respaid account.
  2. 02Put it to workAdd Respaid as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Respaid on Zoft, answered.

What can Zoft do with Respaid?

Zoft supports 4 actions and 10 triggers for Respaid. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Respaid to Zoft?

Choose Respaid in Connections and paste an API key from your Respaid account.

Can a voice agent or chat agent use Respaid?

Yes. Once Respaid is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Respaid without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Respaid to work in your operation.