RSS Feed integration
Stay updated with RSS feeds. Use RSS Feed from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 2 triggers
- Starts with
New Item In Feed - ZoftAgent or workflow decides what happens next
Zoft + RSS Feed
What Zoft can do with RSS Feed.
- 01Voice agentsA phone agent can use RSS Feed actions during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update RSS Feed while it talks to the customer.
- 03WorkflowsStart a workflow when “New Item In Feed” happens in RSS Feed, or use RSS Feed as any step on the canvas.
- 04AI employeesAn AI employee can find and use RSS Feed actions on its own, and ask for your approval before it sends or changes anything important.
Triggers 2
Events in RSS Feed that can start a workflow.
- New Item In FeedRuns when a new item is added in the RSS feed
- New Items in Multiple FeedsRuns when a new item is added in one of the RSS feed
Setup
Connect RSS Feed in three steps.
- 01ConnectRSS Feed is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd RSS Feed as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
RSS Feed on Zoft, answered.
What can Zoft do with RSS Feed?
Zoft supports 2 triggers for RSS Feed. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect RSS Feed to Zoft?
RSS Feed is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use RSS Feed?
Yes. Once RSS Feed is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in RSS Feed without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.