Wayfront integration
Unify your process, automate steps, and help clients find what they need. Use Wayfront from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 11 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Wayfront
Create Order - AndCreate Client
Zoft + Wayfront
What Zoft can do with Wayfront.
- 01Voice agentsA phone agent can use Wayfront actions such as Create Order and Create Client during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Wayfront while it talks to the customer.
- 03WorkflowsUse Wayfront as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Wayfront actions on its own, and ask for your approval before it sends or changes anything important.
Actions 11
Things Zoft can do in Wayfront.
- List OrdersReturns a list of orders from your Wayfront workspace, sorted by most recent first.
- Create OrderCreates a new order for a client in Wayfront.
- List TicketsReturns a list of tickets from your Wayfront workspace, sorted by most recent first.
- Update OrderUpdates an order in Wayfront. Only the fields you provide will be changed.
- Create ClientCreates a new client in your Wayfront workspace.
- Create TicketCreates a new support ticket for a client in Wayfront.
- Update ClientUpdates a client in your Wayfront workspace. Only provided fields are changed.
- Update TicketUpdates a ticket in Wayfront. Only the fields you provide will be changed.
- Create ActivityCreates a new activity log entry for a client in Wayfront.
- Update ActivityUpdates an existing activity for a client in Wayfront.
Show all 11Show fewer
- Complete ActivityMarks a scheduled activity as complete for a client in Wayfront.
Setup
Connect Wayfront in three steps.
- 01ConnectChoose Wayfront in Connections and enter the account details Wayfront asks for, such as a store name or token.
- 02Put it to workAdd Wayfront as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Wayfront on Zoft, answered.
What can Zoft do with Wayfront?
Zoft supports 11 actions for Wayfront. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Wayfront to Zoft?
Choose Wayfront in Connections and enter the account details Wayfront asks for, such as a store name or token.
Can a voice agent or chat agent use Wayfront?
Yes. Once Wayfront is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Wayfront without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.