Algolia integration
Manage your Algolia search indices — add, browse, and delete records. Use Algolia from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 4 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Algolia
Delete Records - AndSave Records
Zoft + Algolia
What Zoft can do with Algolia.
- 01Voice agentsA phone agent can use Algolia actions such as Delete Records and Save Records during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Algolia while it talks to the customer.
- 03WorkflowsUse Algolia as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Algolia actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Algolia.
- Save RecordsAdds or updates records in an Algolia index.
- Browse RecordsRetrieves records from an Algolia index.
- Delete RecordsDeletes records from an Algolia index by objectID.
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Algolia in three steps.
- 01ConnectChoose Algolia in Connections and enter the account details Algolia asks for, such as a store name or token.
- 02Put it to workAdd Algolia as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Algolia on Zoft, answered.
What can Zoft do with Algolia?
Zoft supports 4 actions for Algolia. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Algolia to Zoft?
Choose Algolia in Connections and enter the account details Algolia asks for, such as a store name or token.
Can a voice agent or chat agent use Algolia?
Yes. Once Algolia is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Algolia without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.