Ashby integration
Use Ashby in Zoft workflows, voice agents, chat agents and AI employees. Use Ashby from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Ashby
Custom API Call
Zoft + Ashby
What Zoft can do with Ashby.
- 01Voice agentsA phone agent can use Ashby actions such as Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Ashby while it talks to the customer.
- 03WorkflowsUse Ashby as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Ashby actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Ashby.
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Ashby in three steps.
- 01ConnectChoose Ashby in Connections and enter the account details Ashby asks for, such as a store name or token.
- 02Put it to workAdd Ashby as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Ashby on Zoft, answered.
What can Zoft do with Ashby?
Zoft supports 1 action for Ashby. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Ashby to Zoft?
Choose Ashby in Connections and enter the account details Ashby asks for, such as a store name or token.
Can a voice agent or chat agent use Ashby?
Yes. Once Ashby is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Ashby without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.