Cloudinary integration
Cloudinary is a cloud-based image and video management platform that allows you to upload, store, manage, and deliver your media assets. It provides a range of features for image and video optimization, transformation, and delivery. Use Cloudinary from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 5 actions
- 2 triggers
- Starts with
New Resource - ZoftAgent or workflow decides what happens next
- Then in CloudinaryCreate Usage Report
- AndFind Resource by Public ID
Zoft + Cloudinary
What Zoft can do with Cloudinary.
- 01Voice agentsA phone agent can use Cloudinary actions such as Create Usage Report and Find Resource by Public ID during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Cloudinary while it talks to the customer.
- 03WorkflowsStart a workflow when “New Resource” happens in Cloudinary, or use Cloudinary as any step on the canvas.
- 04AI employeesAn AI employee can find and use Cloudinary actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Cloudinary.
- Delete ResourcePermanently delete images, videos, or files from Cloudinary.
- Upload ResourceUpload a new image, video, or file to Cloudinary.
- Create Usage ReportGenerate a comprehensive report of account usage and quotas including storage, bandwidth, transformations, requests, and add-on usage.
- Transform ResourceApply transformations (resize, crop, watermark, etc.) to an asset and generate a new URL.
- Find Resource by Public IDRetrieve details of an asset using its unique public ID.
Triggers 2
Events in Cloudinary that can start a workflow.
- New ResourceTriggers when a new image, video, or file is uploaded to a specific folder or account in Cloudinary.
- New Tag Added to AssetTriggers when a tag is added to an asset in Cloudinary.
Setup
Connect Cloudinary in three steps.
- 01ConnectChoose Cloudinary in Connections and enter the account details Cloudinary asks for, such as a store name or token.
- 02Put it to workAdd Cloudinary as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Cloudinary on Zoft, answered.
What can Zoft do with Cloudinary?
Zoft supports 5 actions and 2 triggers for Cloudinary. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Cloudinary to Zoft?
Choose Cloudinary in Connections and enter the account details Cloudinary asks for, such as a store name or token.
Can a voice agent or chat agent use Cloudinary?
Yes. Once Cloudinary is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Cloudinary without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.