Microsoft OneDrive integration
Cloud storage by Microsoft. Use Microsoft OneDrive from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New File - ZoftAgent or workflow decides what happens next
- Then in Microsoft OneDriveGet File
- AndList Files
Zoft + Microsoft OneDrive
What Zoft can do with Microsoft OneDrive.
- 01Voice agentsA phone agent can use Microsoft OneDrive actions such as Get File and List Files during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Microsoft OneDrive while it talks to the customer.
- 03WorkflowsStart a workflow when “New File” happens in Microsoft OneDrive, or use Microsoft OneDrive as any step on the canvas.
- 04AI employeesAn AI employee can find and use Microsoft OneDrive actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Microsoft OneDrive.
- List FilesList files in a OneDrive folder
- List FoldersList folders in a OneDrive folder
- Get FileGet and download a file using a File ID or filename.
- Custom API CallMake a custom API call to a specific endpoint
- Upload fileUpload a file to your Microsoft OneDrive with chunked upload if the file is larger than 4MiB
Triggers 1
Events in Microsoft OneDrive that can start a workflow.
- New FileTrigger when a new file is uploaded.
Setup
Connect Microsoft OneDrive in three steps.
- 01ConnectChoose Microsoft OneDrive in Connections and approve access in the Microsoft OneDrive sign-in window. Zoft never sees your password.
- 02Put it to workAdd Microsoft OneDrive as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Microsoft OneDrive on Zoft, answered.
What can Zoft do with Microsoft OneDrive?
Zoft supports 5 actions and 1 trigger for Microsoft OneDrive. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Microsoft OneDrive to Zoft?
Choose Microsoft OneDrive in Connections and approve access in the Microsoft OneDrive sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Microsoft OneDrive?
Yes. Once Microsoft OneDrive is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Microsoft OneDrive without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.