CustomGPT integration

CustomGPT allows you to create and deploy custom AI chatbots tailored to your specific needs. Use CustomGPT from Zoft voice agents, chat agents, workflows and AI employees.

API key
8 actions
1 trigger

Get early access Talk to sales

Starts withNew Conversation
ZoftAgent or workflow decides what happens next
Then in CustomGPTSend Message
AndCreate Agent

Illustrative flow built from CustomGPT’s real triggers and actions.

Zoft + CustomGPT

What Zoft can do with CustomGPT.

01Voice agentsA phone agent can use CustomGPT actions such as Send Message and Create Agent during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update CustomGPT while it talks to the customer.
03WorkflowsStart a workflow when “New Conversation” happens in CustomGPT, or use CustomGPT as any step on the canvas.
04AI employeesAn AI employee can find and use CustomGPT actions on its own, and ask for your approval before it sends or changes anything important.

Actions 8

Things Zoft can do in CustomGPT.

Create AgentCreate a new CustomGPT agent by importing data from a sitemap or file
Delete AgentDelete a CustomGPT agent
Send MessageSend a message to a conversation within an agent
Update AgentUpdate an existing agent with specific details
Update Agent SettingsUpdate agent configuration and behavior settings
Find ConversationList and search conversations for an agent with optional filtering
Create ConversationCreate a new conversation in a CustomGPT project
Export ConversationExport a conversation with all messages, authors, feedbacks and metadata

Triggers 1

Events in CustomGPT that can start a workflow.

New ConversationTriggers when a new conversation is created in an agent

Setup

Connect CustomGPT in three steps.

01ConnectChoose CustomGPT in Connections and paste an API key from your CustomGPT account.
02Put it to workAdd CustomGPT as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in AI and models

FAQ

CustomGPT on Zoft, answered.

What can Zoft do with CustomGPT?

Zoft supports 8 actions and 1 trigger for CustomGPT. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect CustomGPT to Zoft?

Choose CustomGPT in Connections and paste an API key from your CustomGPT account.

Can a voice agent or chat agent use CustomGPT?

Yes. Once CustomGPT is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in CustomGPT without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put CustomGPT to work in your operation.