Kallabot integration
AI-powered voice agents and conversational interfaces. Use Kallabot from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
Call Events Webhook - ZoftAgent or workflow decides what happens next
- Then in KallabotCreate Campaign
- AndCreate Contact List
Zoft + Kallabot
What Zoft can do with Kallabot.
- 01Voice agentsA phone agent can use Kallabot actions such as Create Campaign and Create Contact List during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Kallabot while it talks to the customer.
- 03WorkflowsStart a workflow when “Call Events Webhook” happens in Kallabot, or use Kallabot as any step on the canvas.
- 04AI employeesAn AI employee can find and use Kallabot actions on its own, and ask for your approval before it sends or changes anything important.
Actions 8
Things Zoft can do in Kallabot.
- Make CallInitiate an outbound call using Kallabot AI agent.
- Create CampaignCreate a new outbound calling campaign.
- Delete CampaignDelete a campaign with optional contact list deletion.
- Get Call DetailsRetrieve details of a specific call by call SID.
- Edit Contact ListUpdate/replace all contacts in an existing contact list.
- Add Contacts to ListAdd a contact or multiple contacts to an existing contact list.
- Create Contact ListCreate a new contact list.
- Get Contacts from ListRetrieve all contacts from a specific contact list.
Triggers 1
Events in Kallabot that can start a workflow.
- Call Events WebhookReceives webhook data when call events occur from Kallabot AI agents.
Setup
Connect Kallabot in three steps.
- 01ConnectChoose Kallabot in Connections and paste an API key from your Kallabot account.
- 02Put it to workAdd Kallabot as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Kallabot on Zoft, answered.
What can Zoft do with Kallabot?
Zoft supports 8 actions and 1 trigger for Kallabot. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Kallabot to Zoft?
Choose Kallabot in Connections and paste an API key from your Kallabot account.
Can a voice agent or chat agent use Kallabot?
Yes. Once Kallabot is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Kallabot without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.