DocsBot integration
DocsBot AI allows you to build AI-powered chatbots that pull answers from your existing documentation and content. This integration enables workflows to ask DocsBot questions and update its training sources dynamically. Use DocsBot from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 6 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in DocsBot
Create Bot - And
Create Source
Zoft + DocsBot
What Zoft can do with DocsBot.
- 01Voice agentsA phone agent can use DocsBot actions such as Create Bot and Create Source during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update DocsBot while it talks to the customer.
- 03WorkflowsUse DocsBot as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use DocsBot actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in DocsBot.
- Find BotFinds bot by name.
- Create BotCreates a new bot.
- Ask QuestionAsk a question to a specific bot in a specific team.
- Create SourceCreate a new source for a bot.
- Custom API CallMake a custom API call to a specific endpoint
- Upload Source FileUpload a file to be used as a source.
Setup
Connect DocsBot in three steps.
- 01ConnectChoose DocsBot in Connections and paste an API key from your DocsBot account.
- 02Put it to workAdd DocsBot as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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DocsBot on Zoft, answered.
What can Zoft do with DocsBot?
Zoft supports 6 actions for DocsBot. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect DocsBot to Zoft?
Choose DocsBot in Connections and paste an API key from your DocsBot account.
Can a voice agent or chat agent use DocsBot?
Yes. Once DocsBot is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in DocsBot without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.