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EmailOctopus integration

Email marketing platform for list management, campaign sending, tagging & unsubscribes. Automate contact management and campaign engagement tracking. Use EmailOctopus from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew Contact
  2. ZoftAgent or workflow decides what happens next
  3. Then in EmailOctopusCreate List
  4. AndAdd Tag to Contact
Illustrative flow built from EmailOctopus’s real triggers and actions.

Zoft + EmailOctopus

What Zoft can do with EmailOctopus.

  • 01Voice agentsA phone agent can use EmailOctopus actions such as Create List and Add Tag to Contact during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update EmailOctopus while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Contact” happens in EmailOctopus, or use EmailOctopus as any step on the canvas.
  • 04AI employeesAn AI employee can find and use EmailOctopus actions on its own, and ask for your approval before it sends or changes anything important.

Actions 8

Things Zoft can do in EmailOctopus.

  • Create ListCreates a new mailing list.
  • Find ContactFinds a contact by email address within a given list.
  • Custom API CallMake a custom API call to a specific endpoint
  • Add Tag to ContactAdd one or more tags to a contact in a specified list.
  • Unsubscribe ContactSets a contact's status to "Unsubscribed" in a specific list.
  • Update Contact's Email AddressChange the email address of a contact in a list.
  • Add / Update ContactAdds a new contact to a list or updates an existing contact if one exists.
  • Remove Tag from ContactRemove one or more tags from a contact in a specified list.

Triggers 5

Events in EmailOctopus that can start a workflow.

  • New ContactTriggers when a new contact is added to a particular list.
  • Email ClickedTriggers when a link inside a specific campaign email is clicked.
  • Email OpenedTriggers when a recipient opens an email from a specified campaign.
  • Email BouncedTriggers when an email to a recipient bounces from a specific campaign.
  • Contact UnsubscribesTriggers when a contact unsubscribes from a list.

Setup

Connect EmailOctopus in three steps.

  1. 01ConnectChoose EmailOctopus in Connections and paste an API key from your EmailOctopus account.
  2. 02Put it to workAdd EmailOctopus as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

EmailOctopus on Zoft, answered.

What can Zoft do with EmailOctopus?

Zoft supports 8 actions and 5 triggers for EmailOctopus. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect EmailOctopus to Zoft?

Choose EmailOctopus in Connections and paste an API key from your EmailOctopus account.

Can a voice agent or chat agent use EmailOctopus?

Yes. Once EmailOctopus is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in EmailOctopus without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put EmailOctopus to work in your operation.

Get early accessTalk to sales