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Famulor AI - Voice Agent integration

AI-powered calling and SMS platform. Automate outbound campaigns, manage leads, and get real-time call analytics. Use Famulor AI - Voice Agent from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withInbound Call Received
  2. ZoftAgent or workflow decides what happens next
  3. Then in Famulor AI - Voice AgentSend SMS
  4. AndSend Message
Illustrative flow built from Famulor AI - Voice Agent’s real triggers and actions.

Zoft + Famulor AI - Voice Agent

What Zoft can do with Famulor AI - Voice Agent.

  • 01Voice agentsA phone agent can use Famulor AI - Voice Agent actions such as Send SMS and Send Message during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Famulor AI - Voice Agent while it talks to the customer.
  • 03WorkflowsStart a workflow when “Inbound Call Received” happens in Famulor AI - Voice Agent, or use Famulor AI - Voice Agent as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Famulor AI - Voice Agent actions on its own, and ask for your approval before it sends or changes anything important.

Actions 25

Things Zoft can do in Famulor AI - Voice Agent.

  • Add Lead to CampaignAdd a lead to an outbound campaign to be called by an AI assistant.
  • Get CallRetrieve details for a call by ID, including transcript and recording.
  • Send SMSSend an SMS message using one of your purchased phone numbers.
  • List CallsList calls with optional filters.
  • List LeadsList all leads in your account.
  • Delete CallPermanently delete a call record including its transcript and recording.
  • Delete LeadPermanently delete a lead and abort any ongoing calls.
  • Update LeadUpdate an existing lead's details.
  • Send MessageSend a message to an existing conversation and receive the assistant's reply.
  • Make Phone CallInitiate an AI-powered phone call to a customer.
Show all 25
  • Create CampaignCreate a new outbound calling campaign.
  • Get User InformationRetrieve the authenticated user's profile and account balance.
  • Start/Stop CampaignStart or stop an outbound calling campaign.
  • Generate AI ReplyGenerate an AI reply from an assistant for a given customer.
  • Get ConversationRetrieve the full message history for a conversation.
  • List Phone NumbersList all phone numbers linked to your account.
  • List ConversationsList conversations with optional filters.
  • Create ConversationStart a new chat conversation with an AI assistant.
  • Get WhatsApp SendersList WhatsApp Business senders linked to your account.
  • Purchase Phone NumberPurchase a phone number from the available search results.
  • Get WhatsApp TemplatesList approved WhatsApp message templates for a sender.
  • Send WhatsApp Freeform MessageSend a free-text WhatsApp message within an active 24-hour session.
  • Send WhatsApp Template MessageSend an approved WhatsApp template message via a Famulor sender.
  • Get WhatsApp Session StatusCheck if a 24-hour WhatsApp messaging session is active for a sender and recipient.
  • Search Available Phone NumbersSearch for phone numbers available to purchase.

Triggers 4

Events in Famulor AI - Voice Agent that can start a workflow.

  • Inbound Call ReceivedTriggers when an inbound call is received by your AI assistant.
  • New or Updated AssistantTriggers when AI assistants are created or updated in your Famulor account.
  • Phone Call CompletedTriggers when a phone call completes.
  • Conversation EndedTriggers when a chat conversation ends.

Setup

Connect Famulor AI - Voice Agent in three steps.

  1. 01ConnectChoose Famulor AI - Voice Agent in Connections and paste an API key from your Famulor AI - Voice Agent account.
  2. 02Put it to workAdd Famulor AI - Voice Agent as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Famulor AI - Voice Agent on Zoft, answered.

What can Zoft do with Famulor AI - Voice Agent?

Zoft supports 25 actions and 4 triggers for Famulor AI - Voice Agent. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Famulor AI - Voice Agent to Zoft?

Choose Famulor AI - Voice Agent in Connections and paste an API key from your Famulor AI - Voice Agent account.

Can a voice agent or chat agent use Famulor AI - Voice Agent?

Yes. Once Famulor AI - Voice Agent is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Famulor AI - Voice Agent without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Famulor AI - Voice Agent to work in your operation.