Famulor AI - Voice Agent integration
AI-powered calling and SMS platform. Automate outbound campaigns, manage leads, and get real-time call analytics. Use Famulor AI - Voice Agent from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 25 actions
- 4 triggers
- Starts with
Inbound Call Received - ZoftAgent or workflow decides what happens next
- Then in Famulor AI - Voice Agent
Send SMS - And
Send Message
Zoft + Famulor AI - Voice Agent
What Zoft can do with Famulor AI - Voice Agent.
- 01Voice agentsA phone agent can use Famulor AI - Voice Agent actions such as Send SMS and Send Message during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Famulor AI - Voice Agent while it talks to the customer.
- 03WorkflowsStart a workflow when “Inbound Call Received” happens in Famulor AI - Voice Agent, or use Famulor AI - Voice Agent as any step on the canvas.
- 04AI employeesAn AI employee can find and use Famulor AI - Voice Agent actions on its own, and ask for your approval before it sends or changes anything important.
Actions 25
Things Zoft can do in Famulor AI - Voice Agent.
- Add Lead to CampaignAdd a lead to an outbound campaign to be called by an AI assistant.
- Get CallRetrieve details for a call by ID, including transcript and recording.
- Send SMSSend an SMS message using one of your purchased phone numbers.
- List CallsList calls with optional filters.
- List LeadsList all leads in your account.
- Delete CallPermanently delete a call record including its transcript and recording.
- Delete LeadPermanently delete a lead and abort any ongoing calls.
- Update LeadUpdate an existing lead's details.
- Send MessageSend a message to an existing conversation and receive the assistant's reply.
- Make Phone CallInitiate an AI-powered phone call to a customer.
Show all 25Show fewer
- Create CampaignCreate a new outbound calling campaign.
- Get User InformationRetrieve the authenticated user's profile and account balance.
- Start/Stop CampaignStart or stop an outbound calling campaign.
- Generate AI ReplyGenerate an AI reply from an assistant for a given customer.
- Get ConversationRetrieve the full message history for a conversation.
- List Phone NumbersList all phone numbers linked to your account.
- List ConversationsList conversations with optional filters.
- Create ConversationStart a new chat conversation with an AI assistant.
- Get WhatsApp SendersList WhatsApp Business senders linked to your account.
- Purchase Phone NumberPurchase a phone number from the available search results.
- Get WhatsApp TemplatesList approved WhatsApp message templates for a sender.
- Send WhatsApp Freeform MessageSend a free-text WhatsApp message within an active 24-hour session.
- Send WhatsApp Template MessageSend an approved WhatsApp template message via a Famulor sender.
- Get WhatsApp Session StatusCheck if a 24-hour WhatsApp messaging session is active for a sender and recipient.
- Search Available Phone NumbersSearch for phone numbers available to purchase.
Triggers 4
Events in Famulor AI - Voice Agent that can start a workflow.
- Inbound Call ReceivedTriggers when an inbound call is received by your AI assistant.
- New or Updated AssistantTriggers when AI assistants are created or updated in your Famulor account.
- Phone Call CompletedTriggers when a phone call completes.
- Conversation EndedTriggers when a chat conversation ends.
Setup
Connect Famulor AI - Voice Agent in three steps.
- 01ConnectChoose Famulor AI - Voice Agent in Connections and paste an API key from your Famulor AI - Voice Agent account.
- 02Put it to workAdd Famulor AI - Voice Agent as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Famulor AI - Voice Agent on Zoft, answered.
What can Zoft do with Famulor AI - Voice Agent?
Zoft supports 25 actions and 4 triggers for Famulor AI - Voice Agent. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Famulor AI - Voice Agent to Zoft?
Choose Famulor AI - Voice Agent in Connections and paste an API key from your Famulor AI - Voice Agent account.
Can a voice agent or chat agent use Famulor AI - Voice Agent?
Yes. Once Famulor AI - Voice Agent is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Famulor AI - Voice Agent without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.