Files Helper integration
Read file content and return it in different formats. Use Files Helper from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 8 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Files HelperCreate file
- AndGet File Name
Zoft + Files Helper
What Zoft can do with Files Helper.
- 01Voice agentsA phone agent can use Files Helper actions such as Create file and Get File Name during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Files Helper while it talks to the customer.
- 03WorkflowsUse Files Helper as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Files Helper actions on its own, and ask for your approval before it sends or changes anything important.
Actions 8
Things Zoft can do in Files Helper.
- Zip FilesCreate compressed zip file from one or many files
- Read FileRead a file from the file system
- Unzip FileUnzip compressed zip file
- Create fileCreate file from content
- Check file typeCheck MIME type of a file and filter based on selected types
- Get File NameGet the name of a file
- Fetch File from URLDownload a file from an HTTPS URL and store it for later steps (Property.File). Use this early in a flow when the source URL is a short-lived presigned link.
- Change File EncodingChanges the encoding of a file
Setup
Connect Files Helper in three steps.
- 01ConnectFiles Helper is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd Files Helper as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More core tools integrations.
See all in Core tools
FAQ
Files Helper on Zoft, answered.
What can Zoft do with Files Helper?
Zoft supports 8 actions for Files Helper. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Files Helper to Zoft?
Files Helper is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use Files Helper?
Yes. Once Files Helper is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Files Helper without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.