FTP/SFTP integration
Connect to FTP, FTPS or SFTP servers. Use FTP/SFTP from Zoft voice agents, chat agents, workflows and AI employees.
- Starts withNew File
- ZoftAgent or workflow decides what happens next
- Then in FTP/SFTPCreate File from Text
- AndCreate Folder
Zoft + FTP/SFTP
What Zoft can do with FTP/SFTP.
- 01Voice agentsA phone agent can use FTP/SFTP actions such as Create File from Text and Create Folder during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update FTP/SFTP while it talks to the customer.
- 03WorkflowsStart a workflow when “New File” happens in FTP/SFTP, or use FTP/SFTP as any step on the canvas.
- 04AI employeesAn AI employee can find and use FTP/SFTP actions on its own, and ask for your approval before it sends or changes anything important.
Actions 8
Things Zoft can do in FTP/SFTP.
- Delete fileDeletes a file at given path.
- Create File from TextCreate a new file in the given path
- Upload FileUpload a file to the given path.
- Create FolderCreates a folder at given path.
- Delete FolderDeletes an existing folder at given path.
- Read File ContentRead the content of a file.
- List Folder ContentsLists the contents of a given folder.
- Rename File or FolderRenames a file or folder at given path.
Triggers 1
Events in FTP/SFTP that can start a workflow.
- New FileTrigger when a new file is created or modified.
Setup
Connect FTP/SFTP in three steps.
- 01ConnectChoose FTP/SFTP in Connections and enter the account details FTP/SFTP asks for, such as a store name or token.
- 02Put it to workAdd FTP/SFTP as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More core tools integrations.
See all in Core tools
FAQ
FTP/SFTP on Zoft, answered.
What can Zoft do with FTP/SFTP?
Zoft supports 8 actions and 1 trigger for FTP/SFTP. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect FTP/SFTP to Zoft?
Choose FTP/SFTP in Connections and enter the account details FTP/SFTP asks for, such as a store name or token.
Can a voice agent or chat agent use FTP/SFTP?
Yes. Once FTP/SFTP is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in FTP/SFTP without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.