Fireberry integration
Use Fireberry in Zoft workflows, voice agents, chat agents and AI employees. Use Fireberry from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
Record Created or Updated - ZoftAgent or workflow decides what happens next
- Then in FireberryCreate Record
- AndUpdate Record
Zoft + Fireberry
What Zoft can do with Fireberry.
- 01Voice agentsA phone agent can use Fireberry actions such as Create Record and Update Record during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Fireberry while it talks to the customer.
- 03WorkflowsStart a workflow when “Record Created or Updated” happens in Fireberry, or use Fireberry as any step on the canvas.
- 04AI employeesAn AI employee can find and use Fireberry actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Fireberry.
- Find RecordsSearch for records in Fireberry.
- Create RecordCreate a new record in Fireberry.
- Delete RecordsDelete records from Fireberry.
- Update RecordUpdate an existing record in Fireberry.
Triggers 1
Events in Fireberry that can start a workflow.
- Record Created or UpdatedFires when a record is created or updated in Fireberry.
Setup
Connect Fireberry in three steps.
- 01ConnectChoose Fireberry in Connections and paste an API key from your Fireberry account.
- 02Put it to workAdd Fireberry as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Fireberry on Zoft, answered.
What can Zoft do with Fireberry?
Zoft supports 4 actions and 1 trigger for Fireberry. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Fireberry to Zoft?
Choose Fireberry in Connections and paste an API key from your Fireberry account.
Can a voice agent or chat agent use Fireberry?
Yes. Once Fireberry is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Fireberry without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.