Google Contacts integration
Stay connected and organized. Use Google Contacts from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New Or Updated Contact - ZoftAgent or workflow decides what happens next
- Then in Google ContactsAdd Contact
- AndUpdate Contact
Zoft + Google Contacts
What Zoft can do with Google Contacts.
- 01Voice agentsA phone agent can use Google Contacts actions such as Add Contact and Update Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Google Contacts while it talks to the customer.
- 03WorkflowsStart a workflow when “New Or Updated Contact” happens in Google Contacts, or use Google Contacts as any step on the canvas.
- 04AI employeesAn AI employee can find and use Google Contacts actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Google Contacts.
- Add ContactAdd a contact to a Google Contacts account
- Search ContactsSearch contacts in Google Contacts account.
- Update ContactUpdate a contact in Google Contacts account.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 1
Events in Google Contacts that can start a workflow.
- New Or Updated ContactTriggers when there is a new or updated contact
Setup
Connect Google Contacts in three steps.
- 01ConnectChoose Google Contacts in Connections and approve access in the Google Contacts sign-in window. Zoft never sees your password.
- 02Put it to workAdd Google Contacts as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Google Contacts on Zoft, answered.
What can Zoft do with Google Contacts?
Zoft supports 4 actions and 1 trigger for Google Contacts. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Google Contacts to Zoft?
Choose Google Contacts in Connections and approve access in the Google Contacts sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Google Contacts?
Yes. Once Google Contacts is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Google Contacts without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.