Fragment integration

Use Fragment in Zoft workflows, voice agents, chat agents and AI employees. Use Fragment from Zoft voice agents, chat agents, workflows and AI employees.

API key
6 actions
2 triggers

Get early access Talk to sales

Starts withNew Task
ZoftAgent or workflow decides what happens next
Then in FragmentCreate Task
AndUpdate Task

Illustrative flow built from Fragment’s real triggers and actions.

Zoft + Fragment

What Zoft can do with Fragment.

01Voice agentsA phone agent can use Fragment actions such as Create Task and Update Task during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Fragment while it talks to the customer.
03WorkflowsStart a workflow when “New Task” happens in Fragment, or use Fragment as any step on the canvas.
04AI employeesAn AI employee can find and use Fragment actions on its own, and ask for your approval before it sends or changes anything important.

Actions 6

Things Zoft can do in Fragment.

Get TaskRetrieves details of a specific task.
List TasksRetrieves a list of tasks from.
Create TaskCreates a new task in Fragment.
Delete TaskDeletes an existing task.
Update TaskUpdates an existing task.
Custom API CallMake a custom API call to any Fragment endpoint

Triggers 2

Events in Fragment that can start a workflow.

New TaskTriggers when a new task is created.
Task UpdatedTriggers when a task is updated.

Setup

Connect Fragment in three steps.

01ConnectChoose Fragment in Connections and paste an API key from your Fragment account.
02Put it to workAdd Fragment as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Fragment on Zoft, answered.

What can Zoft do with Fragment?

Zoft supports 6 actions and 2 triggers for Fragment. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Fragment to Zoft?

Choose Fragment in Connections and paste an API key from your Fragment account.

Can a voice agent or chat agent use Fragment?

Yes. Once Fragment is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Fragment without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Fragment to work in your operation.