GuideLite integration
GuideLite is a platform that helps organizations build and utilize AI assistants. Use GuideLite from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
new lead submission - ZoftAgent or workflow decides what happens next
- Then in GuideLiteSend a Prompt
- AndCustom API Call
Zoft + GuideLite
What Zoft can do with GuideLite.
- 01Voice agentsA phone agent can use GuideLite actions such as Send a Prompt and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update GuideLite while it talks to the customer.
- 03WorkflowsStart a workflow when “new lead submission” happens in GuideLite, or use GuideLite as any step on the canvas.
- 04AI employeesAn AI employee can find and use GuideLite actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in GuideLite.
- Send a PromptSend a message to a Guidelite Assistant
- Custom API CallMake a custom API call to a specific endpoint
Triggers 1
Events in GuideLite that can start a workflow.
- new lead submissionTrigger when a new lead is captured through the assistant conversation
Setup
Connect GuideLite in three steps.
- 01ConnectChoose GuideLite in Connections and paste an API key from your GuideLite account.
- 02Put it to workAdd GuideLite as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
GuideLite on Zoft, answered.
What can Zoft do with GuideLite?
Zoft supports 2 actions and 1 trigger for GuideLite. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect GuideLite to Zoft?
Choose GuideLite in Connections and paste an API key from your GuideLite account.
Can a voice agent or chat agent use GuideLite?
Yes. Once GuideLite is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in GuideLite without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.