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LogRocket integration

Get AI-generated summaries of user sessions to understand customer behavior and troubleshoot issues faster. Use LogRocket from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withHighlights Ready
  2. ZoftAgent or workflow decides what happens next
  3. Then in LogRocketIdentify User
  4. AndRequest Highlights
Illustrative flow built from LogRocket’s real triggers and actions.

Zoft + LogRocket

What Zoft can do with LogRocket.

  • 01Voice agentsA phone agent can use LogRocket actions such as Identify User and Request Highlights during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update LogRocket while it talks to the customer.
  • 03WorkflowsStart a workflow when “Highlights Ready” happens in LogRocket, or use LogRocket as any step on the canvas.
  • 04AI employeesAn AI employee can find and use LogRocket actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in LogRocket.

  • Identify UserCreate or update user information and traits in LogRocket to contextualize user behavior.
  • Request HighlightsRequest session highlights for a user. Results will be sent to the webhook URL when ready.

Triggers 1

Events in LogRocket that can start a workflow.

  • Highlights ReadyTrigger when session highlights are ready. Use this webhook URL when requesting highlights.

Setup

Connect LogRocket in three steps.

  1. 01ConnectChoose LogRocket in Connections and paste an API key from your LogRocket account.
  2. 02Put it to workAdd LogRocket as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Developer tools

FAQ

LogRocket on Zoft, answered.

What can Zoft do with LogRocket?

Zoft supports 2 actions and 1 trigger for LogRocket. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect LogRocket to Zoft?

Choose LogRocket in Connections and paste an API key from your LogRocket account.

Can a voice agent or chat agent use LogRocket?

Yes. Once LogRocket is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in LogRocket without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put LogRocket to work in your operation.