Datadog integration
Cloud monitoring and analytics platform. Use Datadog from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Datadog
Send One log - AndSend Multiple logs
Zoft + Datadog
What Zoft can do with Datadog.
- 01Voice agentsA phone agent can use Datadog actions such as Send One log and Send Multiple logs during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Datadog while it talks to the customer.
- 03WorkflowsUse Datadog as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Datadog actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Datadog.
- Send One logSend one log to your Datadog platform over HTTP.
- Custom API CallMake a custom API call to a specific endpoint
- Send Multiple logsSend your logs to your Datadog platform over HTTP.
Setup
Connect Datadog in three steps.
- 01ConnectChoose Datadog in Connections and enter the account details Datadog asks for, such as a store name or token.
- 02Put it to workAdd Datadog as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Datadog on Zoft, answered.
What can Zoft do with Datadog?
Zoft supports 3 actions for Datadog. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Datadog to Zoft?
Choose Datadog in Connections and enter the account details Datadog asks for, such as a store name or token.
Can a voice agent or chat agent use Datadog?
Yes. Once Datadog is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Datadog without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.