Metatext integration
AI content moderation and safety guard API. Use Metatext from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Metatext
Extract Text - AndClassify Text
Zoft + Metatext
What Zoft can do with Metatext.
- 01Voice agentsA phone agent can use Metatext actions such as Extract Text and Classify Text during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Metatext while it talks to the customer.
- 03WorkflowsUse Metatext as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Metatext actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Metatext.
- Extract TextExtract information from text (entities, keywords, custom models)
- Classify TextClassify text into categories (sentiment, intent, topic, custom models)
- Fine-tune ModelInitiate a fine-tuning job for your model
Setup
Connect Metatext in three steps.
- 01ConnectChoose Metatext in Connections and paste an API key from your Metatext account.
- 02Put it to workAdd Metatext as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Metatext on Zoft, answered.
What can Zoft do with Metatext?
Zoft supports 3 actions for Metatext. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Metatext to Zoft?
Choose Metatext in Connections and paste an API key from your Metatext account.
Can a voice agent or chat agent use Metatext?
Yes. Once Metatext is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Metatext without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.