Ninox integration
Use Ninox in Zoft workflows, voice agents, chat agents and AI employees. Use Ninox from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New Record - ZoftAgent or workflow decides what happens next
- Then in Ninox
Create Record - And
Update Record
Zoft + Ninox
What Zoft can do with Ninox.
- 01Voice agentsA phone agent can use Ninox actions such as Create Record and Update Record during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Ninox while it talks to the customer.
- 03WorkflowsStart a workflow when “New Record” happens in Ninox, or use Ninox as any step on the canvas.
- 04AI employeesAn AI employee can find and use Ninox actions on its own, and ask for your approval before it sends or changes anything important.
Actions 8
Things Zoft can do in Ninox.
- Find RecordFinds records by field values.
- Upload FileAttach a file to a record.
- Create RecordCreates a new record into a specified table.
- Delete RecordDeletes a record from a table.
- Update RecordUpdates fields on an existing record.
- Custom API CallMake a custom API call to a specific endpoint
- List Files from RecordList files attached to a specific record (without downloading) for management.
- Download File from RecordDownloads a file attached to a record.
Triggers 1
Events in Ninox that can start a workflow.
- New RecordTriggers when a new record is created in a table.
Setup
Connect Ninox in three steps.
- 01ConnectChoose Ninox in Connections and paste an API key from your Ninox account.
- 02Put it to workAdd Ninox as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Ninox on Zoft, answered.
What can Zoft do with Ninox?
Zoft supports 8 actions and 1 trigger for Ninox. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Ninox to Zoft?
Choose Ninox in Connections and paste an API key from your Ninox account.
Can a voice agent or chat agent use Ninox?
Yes. Once Ninox is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Ninox without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.