Pinch Payments integration
Australian payment processing platform for direct debits, credit cards, and recurring payments. Create payers, process payments, manage subscriptions, and handle payment sources with comprehensive webhook support. Use Pinch Payments from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 8 actions
- 14 triggers
- Starts with
Transfer Created - ZoftAgent or workflow decides what happens next
- Then in Pinch PaymentsCreate or Update Payer
- AndCreate Realtime Payment
Zoft + Pinch Payments
What Zoft can do with Pinch Payments.
- 01Voice agentsA phone agent can use Pinch Payments actions such as Create or Update Payer and Create Realtime Payment during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Pinch Payments while it talks to the customer.
- 03WorkflowsStart a workflow when “Transfer Created” happens in Pinch Payments, or use Pinch Payments as any step on the canvas.
- 04AI employeesAn AI employee can find and use Pinch Payments actions on its own, and ask for your approval before it sends or changes anything important.
Actions 8
Things Zoft can do in Pinch Payments.
- Find EventFind an event using the Event ID
- Find PayerFind a payer by their Payer ID
- Add SubscriptionCreate a subscription between a payer and a plan
- Find SubscriptionFind a subscription using the Subscription ID
- Add Source to PayerAdd a payment source (bank account or credit card) to an existing payer
- Create or Update PayerCreate a new payer or update an existing one
- Create Realtime PaymentCreate a real-time payment against a credit card or bank account
- Create or Update Scheduled PaymentCreate a new scheduled payment or update an existing one
Triggers 14
Events in Pinch Payments that can start a workflow.
- Transfer CreatedTriggers when a transfer is created to settle funds to a merchant
- Bank Results EventTriggers when a bank account transaction returns (may result in dishonour status)
- Payer CreatedTriggers when a new payer record is created
- Payer UpdatedTriggers when a payer record is updated
- Refund CreatedTriggers when a refund is created
- Refund UpdatedTriggers when a refund is updated (e.g., status change)
- Dispute CreatedTriggers when a dispute is created
- Dispute UpdatedTriggers when a dispute is updated
- Payment CreatedTriggers when a payment is created (via Save Payment endpoint or Subscription)
- Realtime PaymentTriggers when a realtime payment is executed
Show all 14Show fewer
- Scheduled ProcessTriggers when scheduled payments are processed (daily on business days)
- Subscription CreatedTriggers when a subscription is created for a payer
- Subscription CompleteTriggers when a subscription is run to completion
- Subscription CancelledTriggers when a subscription is cancelled
Setup
Connect Pinch Payments in three steps.
- 01ConnectChoose Pinch Payments in Connections and enter the account details Pinch Payments asks for, such as a store name or token.
- 02Put it to workAdd Pinch Payments as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More payments integrations.
See all in Payments
FAQ
Pinch Payments on Zoft, answered.
What can Zoft do with Pinch Payments?
Zoft supports 8 actions and 14 triggers for Pinch Payments. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Pinch Payments to Zoft?
Choose Pinch Payments in Connections and enter the account details Pinch Payments asks for, such as a store name or token.
Can a voice agent or chat agent use Pinch Payments?
Yes. Once Pinch Payments is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Pinch Payments without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.