Skip to content
RapidText AI logo

RapidText AI integration

Use RapidText AI in Zoft workflows, voice agents, chat agents and AI employees. Use RapidText AI from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in RapidText AISend Prompt
  4. AndGenerate Article
Illustrative flow built from RapidText AI’s real triggers and actions.

Zoft + RapidText AI

What Zoft can do with RapidText AI.

  • 01Voice agentsA phone agent can use RapidText AI actions such as Send Prompt and Generate Article during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update RapidText AI while it talks to the customer.
  • 03WorkflowsUse RapidText AI as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use RapidText AI actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in RapidText AI.

  • Send PromptSend prompt to RapidTextAI.
  • Generate ArticleGenerates an article.

Setup

Connect RapidText AI in three steps.

  1. 01ConnectChoose RapidText AI in Connections and paste an API key from your RapidText AI account.
  2. 02Put it to workAdd RapidText AI as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in AI and models

FAQ

RapidText AI on Zoft, answered.

What can Zoft do with RapidText AI?

Zoft supports 2 actions for RapidText AI. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect RapidText AI to Zoft?

Choose RapidText AI in Connections and paste an API key from your RapidText AI account.

Can a voice agent or chat agent use RapidText AI?

Yes. Once RapidText AI is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in RapidText AI without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put RapidText AI to work in your operation.