re:tune integration

Everything you need to transform your business with AI, from custom chatbots to autonomous agents. Use re:tune from Zoft voice agents, chat agents, workflows and AI employees.

Account details
2 actions

Get early access Talk to sales

Starts withA call, a chat message or a schedule
ZoftAgent or workflow decides what happens next
Then in re:tuneAsk Chatbot
AndCustom API Call

Illustrative flow built from re:tune’s real triggers and actions.

Zoft + re:tune

What Zoft can do with re:tune.

01Voice agentsA phone agent can use re:tune actions such as Ask Chatbot and Custom API Call during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update re:tune while it talks to the customer.
03WorkflowsUse re:tune as a step on the workflow canvas, alongside the other apps in your stack.
04AI employeesAn AI employee can find and use re:tune actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in re:tune.

Ask ChatbotSends a message to an existing thread with a chatbot.
Custom API CallMake a custom API call to a specific endpoint

Setup

Connect re:tune in three steps.

01ConnectChoose re:tune in Connections and enter the account details re:tune asks for, such as a store name or token.
02Put it to workAdd re:tune as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in AI and models

FAQ

re:tune on Zoft, answered.

What can Zoft do with re:tune?

Zoft supports 2 actions for re:tune. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect re:tune to Zoft?

Choose re:tune in Connections and enter the account details re:tune asks for, such as a store name or token.

Can a voice agent or chat agent use re:tune?

Yes. Once re:tune is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in re:tune without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put re:tune to work in your operation.