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SAP Ariba integration

Automate procurement, contracts, and invoices with SAP Ariba. Use SAP Ariba from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in SAP AribaCreate Contract Workspace
  4. AndUpdate Contract Status
Illustrative flow built from SAP Ariba’s real triggers and actions.

Zoft + SAP Ariba

What Zoft can do with SAP Ariba.

  • 01Voice agentsA phone agent can use SAP Ariba actions such as Create Contract Workspace and Update Contract Status during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update SAP Ariba while it talks to the customer.
  • 03WorkflowsUse SAP Ariba as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use SAP Ariba actions on its own, and ask for your approval before it sends or changes anything important.

Actions 14

Things Zoft can do in SAP Ariba.

  • List InvoicesRetrieves header information of one or more invoices in Ariba Network.
  • Get Facet DataGet list of Facet data against realm.
  • Get Catalog ItemsGet list of filtered catalog items for a specific supplier.
  • Get Active CatalogsGet list of active catalog data & supplier values from the specified date.
  • Get Document ChangesReturns the list of changes to approvable documents.
  • List Purchase OrdersRetrieves purchase order header information for a specified buyer.
  • Get Contract WorkspaceSearch for a contract workspace using a unique identifier.
  • Update Contract StatusChange the status of a contract workspace (e.g., amend, putOnHold, resume, close).
  • Get Pending ApprovablesList all documents/tasks that are pending approval.
  • Create Contract WorkspaceCreate a new contract workspace in SAP Ariba Contracts.
Show all 14
  • Delete Contract WorkspaceDelete a contract workspace in SAP Ariba Contracts.
  • List Purchase Order Line ItemsRetrieves line item information from purchase orders for a specified buyer.
  • Update Contract WorkspaceUpdate an existing contract workspace in SAP Ariba Contracts.
  • Search Contract WorkspacesSearch contract workspaces based on attributes such as title, contract ID, region, etc.

Setup

Connect SAP Ariba in three steps.

  1. 01ConnectChoose SAP Ariba in Connections and enter the account details SAP Ariba asks for, such as a store name or token.
  2. 02Put it to workAdd SAP Ariba as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Analytics and BI

FAQ

SAP Ariba on Zoft, answered.

What can Zoft do with SAP Ariba?

Zoft supports 14 actions for SAP Ariba. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect SAP Ariba to Zoft?

Choose SAP Ariba in Connections and enter the account details SAP Ariba asks for, such as a store name or token.

Can a voice agent or chat agent use SAP Ariba?

Yes. Once SAP Ariba is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in SAP Ariba without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put SAP Ariba to work in your operation.