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SurrealDB integration

Multi Model Database. Use SurrealDB from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Row
  2. ZoftAgent or workflow decides what happens next
  3. Then in SurrealDBRun Query
Illustrative flow built from SurrealDB’s real triggers and actions.

Zoft + SurrealDB

What Zoft can do with SurrealDB.

  • 01Voice agentsA phone agent can use SurrealDB actions such as Run Query during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update SurrealDB while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Row” happens in SurrealDB, or use SurrealDB as any step on the canvas.
  • 04AI employeesAn AI employee can find and use SurrealDB actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in SurrealDB.

  • Run QueryRun a query in SurrealDB.

Triggers 1

Events in SurrealDB that can start a workflow.

  • New RowTriggers when a new row is added to the defined table.

Setup

Connect SurrealDB in three steps.

  1. 01ConnectChoose SurrealDB in Connections and enter the account details SurrealDB asks for, such as a store name or token.
  2. 02Put it to workAdd SurrealDB as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Developer tools

FAQ

SurrealDB on Zoft, answered.

What can Zoft do with SurrealDB?

Zoft supports 1 action and 1 trigger for SurrealDB. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect SurrealDB to Zoft?

Choose SurrealDB in Connections and enter the account details SurrealDB asks for, such as a store name or token.

Can a voice agent or chat agent use SurrealDB?

Yes. Once SurrealDB is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in SurrealDB without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put SurrealDB to work in your operation.