Zoho Bookings integration
Zoho Bookings is an appointment scheduling software for managing bookings, services, and customer appointments. Use Zoho Bookings from Zoft voice agents, chat agents, workflows and AI employees.
- Sign in with OAuth
- 5 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Zoho Bookings
Book Appointment - AndGet Appointment Details
Zoft + Zoho Bookings
What Zoft can do with Zoho Bookings.
- 01Voice agentsA phone agent can use Zoho Bookings actions such as Book Appointment and Get Appointment Details during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Zoho Bookings while it talks to the customer.
- 03WorkflowsUse Zoho Bookings as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Zoho Bookings actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Zoho Bookings.
- Book AppointmentBook an appointment for a customer for a desired service
- Cancel AppointmentUpdate the status of a booking (cancel, complete, or mark as no-show)
- Fetch AvailabilityFetch availability of appointments across services
- Get Appointment DetailsGet details of an appointment using its booking ID
- Reschedule AppointmentReschedule an appointment to a different time or to a different staff
Setup
Connect Zoho Bookings in three steps.
- 01ConnectChoose Zoho Bookings in Connections and approve access in the Zoho Bookings sign-in window. Zoft never sees your password.
- 02Put it to workAdd Zoho Bookings as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Zoho Bookings on Zoft, answered.
What can Zoft do with Zoho Bookings?
Zoft supports 5 actions for Zoho Bookings. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Zoho Bookings to Zoft?
Choose Zoho Bookings in Connections and approve access in the Zoho Bookings sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Zoho Bookings?
Yes. Once Zoho Bookings is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Zoho Bookings without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.