AirOps integration
Build and deploy AI-powered workflows and agents. Use AirOps from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 4 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in AirOps
Get Execution - AndRun Workflow
Zoft + AirOps
What Zoft can do with AirOps.
- 01Voice agentsA phone agent can use AirOps actions such as Get Execution and Run Workflow during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update AirOps while it talks to the customer.
- 03WorkflowsUse AirOps as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use AirOps actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in AirOps.
- Run WorkflowExecute an AirOps workflow synchronously.
- Get ExecutionGet an execution by UUID.
- Custom API CallMake a custom API call to a specific endpoint
- Run Workflow (Async)Queue an AirOps workflow for asynchronous execution.
Setup
Connect AirOps in three steps.
- 01ConnectChoose AirOps in Connections and paste an API key from your AirOps account.
- 02Put it to workAdd AirOps as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
AirOps on Zoft, answered.
What can Zoft do with AirOps?
Zoft supports 4 actions for AirOps. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect AirOps to Zoft?
Choose AirOps in Connections and paste an API key from your AirOps account.
Can a voice agent or chat agent use AirOps?
Yes. Once AirOps is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in AirOps without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.