Chaindesk integration
Use Chaindesk in Zoft workflows, voice agents, chat agents and AI employees. Use Chaindesk from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 4 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Chaindesk
Query Agent - AndUpload File
Zoft + Chaindesk
What Zoft can do with Chaindesk.
- 01Voice agentsA phone agent can use Chaindesk actions such as Query Agent and Upload File during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Chaindesk while it talks to the customer.
- 03WorkflowsUse Chaindesk as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Chaindesk actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Chaindesk.
- Query AgentAsks question to your Agent.
- Upload FileUploads a new file to provided Datastore.
- Custom API CallMake a custom API call to a specific endpoint
- Query DatastoreAsks question to your Datastore.
Setup
Connect Chaindesk in three steps.
- 01ConnectChoose Chaindesk in Connections and paste an API key from your Chaindesk account.
- 02Put it to workAdd Chaindesk as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Chaindesk on Zoft, answered.
What can Zoft do with Chaindesk?
Zoft supports 4 actions for Chaindesk. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Chaindesk to Zoft?
Choose Chaindesk in Connections and paste an API key from your Chaindesk account.
Can a voice agent or chat agent use Chaindesk?
Yes. Once Chaindesk is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Chaindesk without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.