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Amazon S3 integration

Scalable storage in the cloud. Use Amazon S3 from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew or Updated File
  2. ZoftAgent or workflow decides what happens next
  3. Then in Amazon S3List Files
  4. AndDelete File
Illustrative flow built from Amazon S3’s real triggers and actions.

Zoft + Amazon S3

What Zoft can do with Amazon S3.

  • 01Voice agentsA phone agent can use Amazon S3 actions such as List Files and Delete File during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Amazon S3 while it talks to the customer.
  • 03WorkflowsStart a workflow when “New or Updated File” happens in Amazon S3, or use Amazon S3 as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Amazon S3 actions on its own, and ask for your approval before it sends or changes anything important.

Actions 8

Things Zoft can do in Amazon S3.

  • Move FileMove a File to Another Folder
  • Read FileRead a file from S3 to use it in other steps
  • Delete FileDeletes an existing file.
  • List FilesList all files from an S3 bucket folder/prefix.
  • Upload FileUpload an File to S3
  • Decrypt PGP FileDecrypt a PGP encrypted file from S3 using a private key stored in AWS Secrets Manager
  • Generate signed URLGenerate a signed URL for a file in a s3 bucket
  • Generate Signed Upload URLGenerate a pre-signed URL that allows anyone with the link to upload a file directly to S3 without needing AWS credentials.

Triggers 1

Events in Amazon S3 that can start a workflow.

  • New or Updated FileTriggers when you add or update a file in your bucket. The bucket/folder you choose must not contain more than 10,000 files.

Setup

Connect Amazon S3 in three steps.

  1. 01ConnectChoose Amazon S3 in Connections and enter the account details Amazon S3 asks for, such as a store name or token.
  2. 02Put it to workAdd Amazon S3 as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Amazon S3 on Zoft, answered.

What can Zoft do with Amazon S3?

Zoft supports 8 actions and 1 trigger for Amazon S3. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Amazon S3 to Zoft?

Choose Amazon S3 in Connections and enter the account details Amazon S3 asks for, such as a store name or token.

Can a voice agent or chat agent use Amazon S3?

Yes. Once Amazon S3 is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Amazon S3 without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Amazon S3 to work in your operation.

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