MongoDB integration
Use MongoDB in Zoft workflows, voice agents, chat agents and AI employees. Use MongoDB from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 7 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in MongoDB
Update Documents - AndFind Documents
Zoft + MongoDB
What Zoft can do with MongoDB.
- 01Voice agentsA phone agent can use MongoDB actions such as Update Documents and Find Documents during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update MongoDB while it talks to the customer.
- 03WorkflowsUse MongoDB as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use MongoDB actions on its own, and ask for your approval before it sends or changes anything important.
Actions 7
Things Zoft can do in MongoDB.
- Find DocumentsFind documents in a collection
- Delete DocumentsDelete documents from a collection
- Insert DocumentsInsert one or more documents into a collection
- Update DocumentsUpdate multiple documents in a collection
- Aggregate DocumentsPerform aggregation operations on documents in a collection
- Find and Update DocumentsFind documents and update them, returning the updated documents
- Find and Replace DocumentsReplace documents that match a filter with a new document
Setup
Connect MongoDB in three steps.
- 01ConnectChoose MongoDB in Connections and enter the account details MongoDB asks for, such as a store name or token.
- 02Put it to workAdd MongoDB as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
MongoDB on Zoft, answered.
What can Zoft do with MongoDB?
Zoft supports 7 actions for MongoDB. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect MongoDB to Zoft?
Choose MongoDB in Connections and enter the account details MongoDB asks for, such as a store name or token.
Can a voice agent or chat agent use MongoDB?
Yes. Once MongoDB is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in MongoDB without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.