Azure DevOps integration
Track work, code, and ship software with Azure Boards, Repos, and Pipelines. Use Azure DevOps from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 6 actions
- 2 triggers
- Starts with
New or Updated Work Item (Polling) - ZoftAgent or workflow decides what happens next
- Then in Azure DevOpsCreate Work Item
- AndAdd Comment
Zoft + Azure DevOps
What Zoft can do with Azure DevOps.
- 01Voice agentsA phone agent can use Azure DevOps actions such as Create Work Item and Add Comment during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Azure DevOps while it talks to the customer.
- 03WorkflowsStart a workflow when “New or Updated Work Item (Polling)” happens in Azure DevOps, or use Azure DevOps as any step on the canvas.
- 04AI employeesAn AI employee can find and use Azure DevOps actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in Azure DevOps.
- Add CommentAdds a comment to an existing work item in Azure DevOps
- Get Work ItemRetrieves a work item by ID from Azure DevOps
- Custom API CallMake a custom API call to a specific endpoint
- List Work ItemsLists work items from Azure DevOps using a WIQL query
- Create Work ItemCreates a new work item (Bug, Task, User Story, etc.) in Azure DevOps
- Update Work ItemUpdates an existing work item in Azure DevOps
Triggers 2
Events in Azure DevOps that can start a workflow.
- New or Updated Work Item (Polling)Polls Azure DevOps every few minutes and fires when a work item is created or updated. Use this when your Zoft instance is not reachable from the public internet; otherwise prefer the Instant trigger. Pick a wor…
- New or Updated Work Item (Instant)Fires instantly when a work item is created, updated, or commented on in Azure DevOps via a Service Hooks subscription. Requires a public webhook URL reachable from Azure DevOps.
Setup
Connect Azure DevOps in three steps.
- 01ConnectChoose Azure DevOps in Connections and enter the account details Azure DevOps asks for, such as a store name or token.
- 02Put it to workAdd Azure DevOps as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More developer tools integrations.
See all in Developer tools
FAQ
Azure DevOps on Zoft, answered.
What can Zoft do with Azure DevOps?
Zoft supports 6 actions and 2 triggers for Azure DevOps. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Azure DevOps to Zoft?
Choose Azure DevOps in Connections and enter the account details Azure DevOps asks for, such as a store name or token.
Can a voice agent or chat agent use Azure DevOps?
Yes. Once Azure DevOps is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Azure DevOps without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.