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Oracle Database integration

Enterprise-grade relational database. Use Oracle Database from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew Row
  2. ZoftAgent or workflow decides what happens next
  3. Then in Oracle DatabaseUpdate Row
  4. AndFind Row
Illustrative flow built from Oracle Database’s real triggers and actions.

Zoft + Oracle Database

What Zoft can do with Oracle Database.

  • 01Voice agentsA phone agent can use Oracle Database actions such as Update Row and Find Row during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Oracle Database while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Row” happens in Oracle Database, or use Oracle Database as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Oracle Database actions on its own, and ask for your approval before it sends or changes anything important.

Actions 6

Things Zoft can do in Oracle Database.

  • Find RowFind rows in an Oracle table
  • Delete RowDelete rows from an Oracle table
  • Insert RowInsert a row into an Oracle table
  • Update RowUpdate rows in an Oracle table
  • Insert RowsInsert multiple rows into an Oracle table
  • Run Custom SQLExecute custom SQL or PL/SQL in Oracle

Triggers 1

Events in Oracle Database that can start a workflow.

  • New RowTriggers when a new row is created

Setup

Connect Oracle Database in three steps.

  1. 01ConnectChoose Oracle Database in Connections and enter the account details Oracle Database asks for, such as a store name or token.
  2. 02Put it to workAdd Oracle Database as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Oracle Database on Zoft, answered.

What can Zoft do with Oracle Database?

Zoft supports 6 actions and 1 trigger for Oracle Database. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Oracle Database to Zoft?

Choose Oracle Database in Connections and enter the account details Oracle Database asks for, such as a store name or token.

Can a voice agent or chat agent use Oracle Database?

Yes. Once Oracle Database is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Oracle Database without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Oracle Database to work in your operation.

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