Skip to content
MySQL logo

MySQL integration

The world's most popular open-source database. Use MySQL from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in MySQLUpdate Row
  4. AndFind Rows
Illustrative flow built from MySQL’s real triggers and actions.

Zoft + MySQL

What Zoft can do with MySQL.

  • 01Voice agentsA phone agent can use MySQL actions such as Update Row and Find Rows during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update MySQL while it talks to the customer.
  • 03WorkflowsUse MySQL as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use MySQL actions on its own, and ask for your approval before it sends or changes anything important.

Actions 6

Things Zoft can do in MySQL.

  • Find RowsReads rows from a table
  • Delete RowDeletes one or more rows from a table
  • Get TablesReturns a list of tables in the database
  • Insert RowInserts a new row into a table
  • Update RowUpdates one or more rows in a table
  • Execute QueryExecutes a query on the mysql database and returns the results

Setup

Connect MySQL in three steps.

  1. 01ConnectChoose MySQL in Connections and enter the account details MySQL asks for, such as a store name or token.
  2. 02Put it to workAdd MySQL as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Developer tools

FAQ

MySQL on Zoft, answered.

What can Zoft do with MySQL?

Zoft supports 6 actions for MySQL. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect MySQL to Zoft?

Choose MySQL in Connections and enter the account details MySQL asks for, such as a store name or token.

Can a voice agent or chat agent use MySQL?

Yes. Once MySQL is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in MySQL without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put MySQL to work in your operation.