Skip to content
Amazon SES logo

Amazon SES integration

Use Amazon SES in Zoft workflows, voice agents, chat agents and AI employees. Use Amazon SES from Zoft voice agents, chat agents, workflows and AI employees.

Get early accessTalk to sales
  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in Amazon SESSend Email
  4. AndSend Templated Email
Illustrative flow built from Amazon SES’s real triggers and actions.

Zoft + Amazon SES

What Zoft can do with Amazon SES.

  • 01Voice agentsA phone agent can use Amazon SES actions such as Send Email and Send Templated Email during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Amazon SES while it talks to the customer.
  • 03WorkflowsUse Amazon SES as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Amazon SES actions on its own, and ask for your approval before it sends or changes anything important.

Actions 7

Things Zoft can do in Amazon SES.

  • Send EmailSend a customizable email via Amazon SES with verified sender addresses
  • Send Templated EmailSend personalized emails using pre-created templates
  • Create Email TemplateCreate a reusable HTML or text email template with variables
  • Update Email TemplateModify an existing email template with new content
  • Send Custom Verification EmailSend verification email to add an email address to SES identities
  • Create Custom Verification Email TemplateCreate custom email template for identity verification
  • Update Custom Verification Email TemplateModify an existing custom verification email template

Setup

Connect Amazon SES in three steps.

  1. 01ConnectChoose Amazon SES in Connections and enter the account details Amazon SES asks for, such as a store name or token.
  2. 02Put it to workAdd Amazon SES as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

More more apps integrations.

See all in More apps

FAQ

Amazon SES on Zoft, answered.

What can Zoft do with Amazon SES?

Zoft supports 7 actions for Amazon SES. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Amazon SES to Zoft?

Choose Amazon SES in Connections and enter the account details Amazon SES asks for, such as a store name or token.

Can a voice agent or chat agent use Amazon SES?

Yes. Once Amazon SES is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Amazon SES without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Amazon SES to work in your operation.

Get early accessTalk to sales