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Checkout.com integration

Use Checkout.com in Zoft workflows, voice agents, chat agents and AI employees. Use Checkout.com from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withDispute Events
  2. ZoftAgent or workflow decides what happens next
  3. Then in Checkout.comCreate Payment
  4. AndCreate Customer
Illustrative flow built from Checkout.com’s real triggers and actions.

Zoft + Checkout.com

What Zoft can do with Checkout.com.

  • 01Voice agentsA phone agent can use Checkout.com actions such as Create Payment and Create Customer during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Checkout.com while it talks to the customer.
  • 03WorkflowsStart a workflow when “Dispute Events” happens in Checkout.com, or use Checkout.com as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Checkout.com actions on its own, and ask for your approval before it sends or changes anything important.

Actions 7

Things Zoft can do in Checkout.com.

  • Create PaymentProcess and manage payments from various sources including card payments and payouts.
  • Refund a PaymentIssue a refund (full or partial) for a captured payment. Supports split refunds, line items, and bank account destinations.
  • Create CustomerStore a customer's details in a customer object to reuse in future payments. You can link payment instruments and set a default instrument.
  • Update CustomerUpdate existing customer or their metadata.
  • Create Payment LinkCreate a Payment Link to accept and process payment details.
  • Get Payment ActionsBuild full transaction lifecycles for audit logs.
  • Get Payment DetailsCheck transaction amount and status before refunding.

Triggers 2

Events in Checkout.com that can start a workflow.

  • Dispute EventsNotify operations upon dispute opening or resolution.
  • Payment EventsTrigger order fulfillment when payment is approved.

Setup

Connect Checkout.com in three steps.

  1. 01ConnectChoose Checkout.com in Connections and paste an API key from your Checkout.com account.
  2. 02Put it to workAdd Checkout.com as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Checkout.com on Zoft, answered.

What can Zoft do with Checkout.com?

Zoft supports 7 actions and 2 triggers for Checkout.com. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Checkout.com to Zoft?

Choose Checkout.com in Connections and paste an API key from your Checkout.com account.

Can a voice agent or chat agent use Checkout.com?

Yes. Once Checkout.com is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Checkout.com without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Checkout.com to work in your operation.