AppFollow integration
Appfollow helps to manage and improve app reviews and ratings. Use AppFollow from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 3 actions
- 2 triggers
- Starts with
New Tag - ZoftAgent or workflow decides what happens next
- Then in AppFollowAdd user
- AndReply to Review
Zoft + AppFollow
What Zoft can do with AppFollow.
- 01Voice agentsA phone agent can use AppFollow actions such as Add user and Reply to Review during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update AppFollow while it talks to the customer.
- 03WorkflowsStart a workflow when “New Tag” happens in AppFollow, or use AppFollow as any step on the canvas.
- 04AI employeesAn AI employee can find and use AppFollow actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in AppFollow.
- Add userAdds a new user to the Appfollow account
- Reply to ReviewReply to a specific review within a date range for a selected application and collection
- Custom API CallMake a custom API call to a specific endpoint
Triggers 2
Events in AppFollow that can start a workflow.
- New TagTriggered when a new tag is added
- New ReviewTriggered when a new review is added
Setup
Connect AppFollow in three steps.
- 01ConnectChoose AppFollow in Connections and paste an API key from your AppFollow account.
- 02Put it to workAdd AppFollow as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
AppFollow on Zoft, answered.
What can Zoft do with AppFollow?
Zoft supports 3 actions and 2 triggers for AppFollow. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect AppFollow to Zoft?
Choose AppFollow in Connections and paste an API key from your AppFollow account.
Can a voice agent or chat agent use AppFollow?
Yes. Once AppFollow is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in AppFollow without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.