Ask a human integration

Pause the flow until someone in your team answers. Use Ask a human from Zoft voice agents, chat agents, workflows and AI employees.

No account needed
4 actions

Get early access Talk to sales

Starts withA call, a chat message or a schedule
ZoftAgent or workflow decides what happens next
Then in Ask a humanNotify
AndInput

Illustrative flow built from Ask a human’s real triggers and actions.

Zoft + Ask a human

What Zoft can do with Ask a human.

01Voice agentsA phone agent can use Ask a human actions such as Notify and Input during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Ask a human while it talks to the customer.
03WorkflowsUse Ask a human as a step on the workflow canvas, alongside the other apps in your stack.
04AI employeesAn AI employee can find and use Ask a human actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Ask a human.

NotifySend a note to the Inbox without pausing the flow
InputPause until someone fills in a short form
ApprovalPause until someone approves or declines
DecisionPause until someone picks one of the options

Setup

Connect Ask a human in three steps.

01ConnectAsk a human is built in. There is nothing to connect, so you can use it in a workflow straight away.
02Put it to workAdd Ask a human as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in Core tools

FAQ

Ask a human on Zoft, answered.

What can Zoft do with Ask a human?

Zoft supports 4 actions for Ask a human. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Ask a human to Zoft?

Ask a human is built in. There is nothing to connect, so you can use it in a workflow straight away.

Can a voice agent or chat agent use Ask a human?

Yes. Once Ask a human is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Ask a human without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Ask a human to work in your operation.